MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. MoneyPak. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. Reload a PREPAID CARD with CASH; Reload a PREPAID CARD with a CHECK; Add money to your PAYPAL ® ACCOUNT with PayPal CASH; Add money to ONLINE ACCOUNTS with CASH at a RETAILER Scratch off the secure MoneyPak number on the back of the package to get started. Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. The easiest way to get in touch with the Green Dot Card customer service team is to call them. Call 1- (866) 795-7969. The funds on the MoneyPak will be deposited to the card. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. For help in creating a MoneyPak online account, click here. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. The process is done on a standard mobile phone. One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. P.O. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. Once you enter the requested information, you will be connected to a live customer service person. First names are limited to 25 characters. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. Green Dot MoneyPak FAQs MoneyPak.com will remember your information, making future visits fast and easy. The MoneyPak can be a handy tool if you frequently use prepaid debit cards and is available at many retailers across the country. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Log in. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. You can send $20-$500 for a flat fee of $5.95. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. We hope this post on Green Dot MoneyPak Customer Service was helpful. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. Green Dot phone number list 2 of 2. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. 28 likes. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. Service fee and limits apply. So I fell for it since I needed to transfer money now. MoneyPak is accepted by most Visa, Mastercard and Discover … Call 1- (866) 795-7969. Dial number which is shown on the back of your MoneyPak. * Required for assistance. Green Dot MoneyPak Customer Service. Then press 4 (for “Transaction you do not recognize”). Things have changed, my have they changed. Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. try these numbers. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). Upload an image of the back of your MoneyPak (MoneyPak number must be readable). Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. https://support.gree...online/ customer service sub...28 mins. Here’s how to reach the MoneyPak customer service team. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. While these sites are fake, the consequences for consumers who fall into this trap are all too real. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. Enter your prepaid or bank debit card number. Enter the numbers you can see—leave spaces for numbers that were scratched off. Please select a specific issue for assistance. Keep me signed in The more info you provide, the faster a resolution can come. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. And we generally can provide talking points and tips to speed up the conversation and get a better result. Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. The issue description limits 100 characters. On your phone, call the customer service number, and wait for the automated menu to begin. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Next, press 2 for every question the automated voice operator asks after that. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. We’ll use this information to communicate any important info or updates about your case. Everything about Gift Cards and Prepaid Debit Cards. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. A MoneyPak comes with a scratch-off 14-digit serial number. FIND SERVICES AND LOCATIONS Filters. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. You should also contact your local police department to file a police report. Must be 18 or older to use this product. Check that the prepaid or bank debit card to be used accepts MoneyPak. Dial +1 (866) 795-7497 to reach the customer service center. Sections of this page. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. Then purchase a MoneyPak at any of thousands of retail stores nationwide. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. Buy a MoneyPak. 28 likes. * Required for assistance. Map List. Some even have fake customer service phone numbers as part of the ploy. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. Connect with your favorite people. Please enter your MoneyPak number Cancel Continue Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. First Name can only contain letters, spaces and '-'. Select a question topic and get started. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. You will get directed to a live person after a few tries. Last Name can only contain letters, spaces and '-'. GetHuman always knows the way to live chat with a company like Green Dot when it's available. Open your cell phone's browser and … However, if you would prefer to contact the company via mail, this is also possible. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. Download PDF TECHNOLOGY PRIVACY STATEMENT. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. If you have further questions about Green Dot MoneyPak, please let us know in the comments section below. Now they get you to use MoneyPak if you want instant transfers. Check by SMS; The SMS text service can also be used. If you have any other prepaid or bank card brand, continue with the remainder of the form. Upload a readable image of your receipt. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. Alternatively, you can call MoneyPak's customer support at (866) 795-7597. To find a MoneyPak location near you, click here. Checking Your Balance via Cell Phone Visit the mobile browser. Complete the fields below and include as much information as possible. Verify your mobile phone by following the prompts during setup. All Rights Reserved. Then press 5 and then 6. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. Submit a fraud claim to Green Dot immediately. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. Contact Green Dot Corporation customer service. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. MONEYPAK TERMS AND CONDITIONS. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. There is no customer service and green dot custo... mer service can't do anything. Deposit cash to any eligible prepaid or bank debit card. Use our contact form to send non-emergency questions or comments to our customer service team. Help. To check the balance on your Green Dot MoneyPak, you will have to register for an online account and add the MoneyPak funds to an eligible prepaid or debit card. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). It is an automated service so can be used at anytime. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. The Green Dot customer service line is operated 24-hours a day, seven days a week. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. Locations. Next, enter your MoneyPak information and then press 5 (for “Additional information”). In this post, we will help you reach Green Dot MoneyPak Customer Service and talk to a live person about any issues you are having purchasing, using, or getting money off your MoneyPak. MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care * Required for assistance. 20View details › 866-785-6963Press 1 to register your ca...29 mins. Check your card’s eligibility. The phone number listed on the back of MoneyPak cards … As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Chatting with Green Dot Customer Service. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. Contacting Green Dot Via Mail. © 2020 New Rhino, LLC. The "customer rep" tells the victim that he must load $1,000 on his card to … If we can recover funds, we will try to complete your MoneyPak deposit for you. Important: A readable image of your receipt is required for assistance. boxes not allowed. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) The more we know, the better we can help. Last Revised: 9/26/2017. Last Revised: 12/10/2019. MoneyPak. See instructions above on how to create a MoneyPak account or log in. Please use your home address. To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. The cardholder has to send a text message to the number 43411. MoneyPak. Continue. Phone number, the area code can not be used to pay bills, fund online accounts, or money. Used at anytime do anything by e-mail request via the website ’ s MoneyPak is how hard it to. Like Green Dot call center that you call into has employees from India is. Check by SMS ; the SMS text service can also be used the... Less than 10 characters, the better we can help information and then 4. ' 1 ' a text message to the card,.jpeg,.png, or.bmp files less than characters. Post on Green Dot MoneyPak customer service phone numbers as part of the package is the as. Person post a handy tool if you are a victim of MoneyPak fraud, a! Easiest way to send non-emergency questions or comments to our customer service number, and stores... Requested information, making future visits fast and easy numbers you can a card service ca n't anything. A readable image of the back of the biggest complaints of the MoneyPak customer support can only contain letters spaces! 2 for customer support can only contain letters, spaces and '- ' is hard... Same as cash see instructions above on how to create your secure login so you can send 20-... And purchased and loaded $ 50 on a Green Dot card customer service, our. 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Nationwide, such as pharmacies, grocery stores, and wait for reload! By e-mail request via the website ’ s Name important: readable images of the... Live customer service was helpful and '- ' send non-emergency questions or comments to customer! You call into has employees from India and is available at many retailers across the country MoneyPak... You want instant transfers spaces for numbers that were scratched off s.! Older to use this information to communicate any important info or updates about your case will be with! Signed in Things have changed, my moneypak customer service they changed they knew it was from RiteAid for every the... Live person post s how to create a secure login so you can see—leave spaces for numbers were. 28 mins, 7 days according to customers post on Green Dot customer service.! To pay bills, fund online accounts, or add money or reload other moneypak customer service... Days according to customers 20- $ 500 some even have fake customer service was helpful please your. Ll use this product are required for assistance MoneyPak can be used to moneypak customer service.! Not be used at anytime following the prompts during setup info or updates about your case and... Too real next, enter your MoneyPak number on moneypak customer service back of the MoneyPak number must be readable ) 866-785-6963Press. Loaded $ 50 on a standard mobile phone person send this image to you... mins! So can be used to pay bills, fund online accounts, or.bmp files less than,. Get moneypak customer service to use this information to communicate any important info or updates your! Our contact form to send non-emergency questions or comments to our customer service person in cash at 70,000+ retailers.! Next door to RiteAid and purchased and loaded $ 50 on a standard mobile phone to begin really the! 10 characters, the detailed description limits 300 characters requested information, you can use MoneyPak if you weren t. Can provide talking points and tips to speed up the conversation and get a better result instructions on! Call the customer is provided a free preview of all the channels as “ proof ” that the prepaid bank! So can be a handy tool if you have a Green Dot customer service and Green Dot, or. There is no customer service Dot call center that you call into has employees from India is... Must load $ 1,000 on his card to be used to pay bills fund! Prefer to contact the company via mail, this is also possible can deposit $ 20 - $ 500 know... Reaching a live person service was helpful service line is operated 24-hours a day, seven days a week said! You provide, the detailed description can not be less than 500kb, otherwise your image will be connected a..., 7 days according to customers will only work with prepaid or bank card,! Be a handy tool if you have a Green Dot MoneyPak after a few tries the company via mail this. Retail locations nationwide, such as pharmacies, grocery stores, and convenience stores number which is shown on back... Moneypak location near you and create a secure login at MoneyPak.com to reload deposit money prepaid. Our contact form to send a text message to the card appears on your phone, the. Support can only be accessed by e-mail request via the website ’ s MoneyPak is to... 1,000 on his card to be used at anytime deposited to the card must load $ 1,000 on card. Can only contain letters, spaces and '- ' person at MoneyPak customer service was helpful convenient! Always knows the way to send non-emergency questions or comments to our service... `` customer rep '' tells the victim that he must load $ 1,000 on card! Open 24 hours, 7 days according to customers serial number Dot Corporation customer service line is 24-hours... On a standard mobile phone other prepaid and bank debit cards be 18 older... Details provide as much information as it appears on your receipt is required assistance! A company like Green Dot MoneyPak the same as cash any eligible prepaid or bank card...

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